Last updated: on February 02, 2024

1. Introduction

Welcome to Veerka, the online food ordering and delivery application provided by LAYRA Enterprise And Technology. At Veerka, we are committed to protecting the privacy and security of your personal information. This privacy policy outlines how we collect, use, and safeguard your information when you use Veerka.

2. Information We Collect

When you use Veerka, we may collect the following types of information:

·         Personal Information: This may include your name, email address, phone number, delivery address, payment information, and other information you provide when creating an account or placing an order.

·         Device Information: We may collect information about the device you use to access Veerka, including the device type, operating system, unique device identifiers, IP address, and mobile network information.

·         Usage Information: We may collect information about how you use Veerka, including your interactions with the app, pages viewed, features accessed, and other usage data.

·         Location Information: With your consent, we may collect and process information about your precise or approximate location, which may be used for purposes such as providing location-based services or improving our delivery service.

3. How We Use Your Information

We may use the information we collect for the following purposes:

·         Order Processing: To process and fulfill your orders, including verifying your identity, processing payments, and delivering food to your specified location.

·         Account Management: To create and manage your user account, including providing account-related notifications, password resets, and account verification.

·         Customer Support: To respond to your inquiries, requests, and feedback, and provide customer support services.

·         Personalization: To personalize your experience with Veerka, including recommending restaurants, menu items, and promotions based on your preferences and order history.

·         Analytics and Improvements: To analyze usage trends, monitor the performance of Veerka, and make improvements to our app, services, and user experience.

4. Data Sharing and Disclosure

We may share your information with third parties in the following circumstances:

·         Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing, order fulfillment, delivery, data analysis, and customer support.

·         Business Partners: We may share your information with restaurant partners, delivery partners, or other business partners involved in providing the services you request through Veerka.

·         Legal Compliance: We may disclose your information in response to legal requests, court orders, government inquiries, or as otherwise required by law to comply with applicable laws, regulations, or legal processes.

5. Data Security

We take reasonable measures to protect the security of your personal information and prevent unauthorized access, use, or disclosure. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights and Choices

You have certain rights and choices regarding your personal information, including the right to access, correct, or delete your information, and the right to object to certain processing activities. You may also have the right to opt-out of certain data collection and marketing communications.

7. Children's Privacy

Veerka is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children under the age of 18. If you believe that we have inadvertently collected information from a child under the age of 18, please contact us immediately.

8. Changes to This Privacy Policy

We reserve the right to update or modify this privacy policy at any time without prior notice. Any changes to the privacy policy will be effective immediately upon posting on this page. Your continued use of Veerka following any such changes constitutes your acceptance of the revised privacy policy.

9. Contact Us

If you have any questions or concerns about this privacy policy or our data practices, please contact us at WhatsApp: +919568223108, Email:- help@veerka.com We're here to help and address any issues you may have.